Frequently Asked Questions

How much does my organization earn?

Your organization earns $5 for every eligible shirt sold through your fundraiser.

How do payouts work?

Fundraiser earnings are tracked throughout the fundraiser. After the fundraiser closes and eligible orders are processed, the fundraiser proceeds are prepared for payout to the approved organization or recipient.

How long does it take to get approved?

Each fundraiser application is reviewed for accuracy, legitimacy, and compliance with our fundraiser policies. Review times may vary depending on the information provided and whether additional verification is needed.

Can anyone start a fundraiser?

Fundraiser applications may be submitted by eligible organizations, schools, teams, clubs, community groups, businesses, and individuals supporting an eligible group, project, event, or cause. All fundraisers are subject to review and approval.

How long does a fundraiser last?

Fundraiser duration may vary depending on the fundraiser. Your approved fundraiser information will include the applicable start and end dates.

Who handles shipping?

Customer orders are processed and shipped directly to the shipping address provided during checkout. Fundraiser organizers do not need to collect, package, or distribute individual customer orders.

What if a customer has an issue with their order?

Customers should contact our support team for assistance with eligible order, shipping, or product concerns. We will review the issue and provide support according to our applicable store policies.

Can we run more than one fundraiser?

Our standard fundraiser eligibility requirements allow one active fundraiser at a time for the same organization, group, team, or approved fundraiser recipient unless otherwise approved.

How do I share my fundraiser?

Once your fundraiser is approved and launched, you can share your unique fundraiser link and QR code with your community through social media, email, text messages, flyers, and other appropriate promotional channels.

Still have questions?

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